Contact information

Order Status:

Please visit https://www.17track.net/en to track it online.

Other Questions:

Our office hours are 9 am-5 pm EST - we respond to most emails within a business day, but if you don't get a response from us, please check your spam bin!

Be patient my friend, we are doing our best to get back to you as fast as possible! Please do not send multiple emails as this could delay our response time.

Email: support@softlumeskin.com

Phone: +86 155 8838 1413

Address: Rongcheng Xinwei Network Technology Co., Ltd., No. 3, Building 51, Guangyu Residential Complex, Yatou Subdistrict, Rongcheng City, Weihai City, Shandong Province